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Pega Smart Investigate Agentic Automation

Application

by Pegasystems

Pega Smart Investigate Agentic Automation uses AI and workflows to process payment exceptions and investigations.

Find alternatives to Pega Smart Investigate Agentic Automation

What it does

• Workflow automation

Features 4

• ISO 20022 and MT messagingInterprets, generates and sends ISO and MT messages based on counterparty requirements.
• SWIFT message parsingParses SWIFT messages to create, manage and resolve cases while communicating with counterparties.
• GenAI message summariesSummarizes ISO messages and case histories so operators understand case status and required actions.
• Next-best-action suggestionsAI suggests next best actions, assists analysis and drafts correspondence and summaries.

Sources

Pricing

Official documentation · 15 Oct 2026

"Contact our sales team"

Description

Official documentation · 15 Oct 2026

"process payment exceptions and investigations"

What it does

Official documentation · 15 Oct 2026

"uses structured workflows, automation, and AI guidance"

Sold within

Official documentation · 15 Oct 2026

"A packaged, scalable solution"

Name

Official documentation · 15 Oct 2026

"Pega Smart Investigate Agentic Automation"

URL

Official documentation · 15 Oct 2026

"Pega Smart Investigate Agentic Automation"

Deployment

Official documentation · 15 Oct 2026

"Pega Cloud® powers agentic processing features."

Intended for

Official documentation · 18 Oct 2026

Page: 'designed for institutions operating across regions, currencies, and payment schemes, where complexity and volume are high'.

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