Analyst Copilot

Application

AI analytics assistant inside Zendesk that answers service questions asked in plain language, finds root causes with statistical checks and cited insights, and keeps a Context Graph of past analyses and metric definitions.

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TypeApplication
RoleBundled component
AvailabilityDemonstrated, not sold
DeploymentSaaS
Intended for—
SecurityNot recorded
StatusAnnounced
Sold withinZendesk Resolution Platform
PricingNot recorded

What it does

zendesk.com

Sources

Pricing

Official documentation · 18 Oct 2026

The page publishes no price.

Description

Official documentation · 18 Oct 2026

"Ask any service question the way you would ask an analyst."; "Context Graph stores past paths, definitions, and outcomes".

What it does

Official documentation · 18 Oct 2026

"Using Analyst Copilot, the AI-powered analytics assistant, you can uncover issues, identify root causes, and deliver proactive recommendations".

Sold within

Not found · 18 Oct 2026

Read the Analyst Copilot page and the Zendesk analytics menu: it says it "works inside Zendesk analytics" but states no plan, price or entitlement.

Name

Official documentation · 18 Oct 2026

"Analyst Copilot: Go from data to decision with agentic analytics".

URL

Official documentation · 18 Oct 2026

The product's own page, titled "Analyst Copilot | AI Service Analytics for CX & ES".

Deployment

Official documentation · 18 Oct 2026

"Analyst Copilot works inside Zendesk analytics on top of your service data".

Also from Zendesk

Open Zendesk in the directory

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