Zendesk Knowledge

Application

AI-assisted knowledge-base building and maintenance: unifies service and third-party content, generates ready-to-use articles, and grounds AI/human agents with a single knowledge foundation.

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TypeApplication
RoleBundled component
AvailabilitySold
DeploymentSaaS
Intended forBusiness teamOfficial documentation · 14 Sep 2026
SecurityNot recorded
StatusActive
Sold withinZendesk Resolution PlatformNot found · 14 Sep 2026
PricingNot recordedPricing page · 14 Sep 2026
Sources—

No dedicated rate stated; positioned within the Resolution Platform. Whether a recurring free tier exists is not stated either way.

What it does

zendesk.com

Sources

Pricing

Pricing page · 14 Sep 2026

Description

Official documentation · 14 Sep 2026

What it does

Official documentation · 14 Sep 2026

Sold within

Not found · 14 Sep 2026

Page markets the Knowledge Graph/Knowledge Builder capability inside the Resolution Platform; no separate entitlement sentence for 'Zendesk Knowledge' specifically.

Name

Official documentation · 14 Sep 2026

URL

Official documentation · 14 Sep 2026

Also from Zendesk

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