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Automated Summary

Application

by NiCE

Writes a structured AI summary of every customer conversation as it ends, so agents skip after-call notes and records stay complete.

Find alternatives to Automated Summary

What it does

• Summarization

Sources

Pricing

Pricing page · 18 Oct 2026

The CXone packages list this product by name beside per-agent prices ("$110 Per agent per month" to "$249 / $0.25 Per agent per month"); which package includes it is not recoverable from the extracted table.

Description

Official documentation · 18 Oct 2026

Sold within

Not found · 18 Oct 2026

Listed by name among the CXone package contents; the table's Included / Add on / Consumption legend did not survive extraction, so the entitlement is not stated.

Name

Official documentation · 18 Oct 2026

"Automated Summary"

URL

Official documentation · 18 Oct 2026

Own product page under NiCE's Products menu.

Deployment

Official documentation · 18 Oct 2026

"CXone gives enterprises a scalable, secure, and resilient cloud AI platform foundation."; the page sits inside the CXone platform.

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