NiCE Interactive Voice Response

Application

Cloud voice self-service that automates routine calls, captures caller intent up front and hands off to an agent with the full context.

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TypeApplication
RoleBundled component
AvailabilitySold
DeploymentSaaS
Intended forEnterprise
SecurityNot recorded
StatusActive
Sold withinCXone
PricingSubscription — official pricing ↗

What it does

nice.com

Sources

Pricing

Pricing page · 18 Oct 2026

The CXone packages list this product by name beside per-agent prices ("$110 Per agent per month" to "$249 / $0.25 Per agent per month"); which package includes it is not recoverable from the extracted table.

Description

Official documentation · 18 Oct 2026

Sold within

Not found · 18 Oct 2026

Listed by name among the CXone package contents; the table's Included / Add on / Consumption legend did not survive extraction, so the entitlement is not stated.

Name

Official documentation · 18 Oct 2026

"NiCE Interactive Voice Response"

URL

Official documentation · 18 Oct 2026

Own product page under NiCE's Products menu.

Deployment

Official documentation · 18 Oct 2026

"CXone gives enterprises a scalable, secure, and resilient cloud AI platform foundation."; the page sits inside the CXone platform.

Also from NiCE

Open NiCE in the directory

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