AI Agents for Process Automation
AI agents that take action across connected back-office systems to automate business processes that would otherwise need manual or human-in-the-loop handling.
Find alternatives to AI Agents for Process Automation
No price on the product page. Appears on the CXone pricing table under Agentic Experience Automation as a plus-icon add-on, marked AI Ready / consumption-based on top of the per-agent suite subscription.
What it does
- Workflow automation
- Agent orchestration
- Customer support
How it compares
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Cresta Opera
In the Conversational and Agentic AI market, we compete against vendors such as Kore.ai, Sierra.ai, Cresta and Salesforce.
Regulatory filing · 18 Sep 2026 -
Agentforce Service
In the Conversational and Agentic AI market, we compete against vendors such as Kore.ai, Sierra.ai, Cresta and Salesforce.
Regulatory filing · 18 Sep 2026
Sources
- Pricing
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Own line item under Agentic Experience Automation; add-on, AI Ready / consumption-based.
- Description
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Official documentation · 5 Sep 2026
Headline 'AI agents that act instantly, work across systems, and help your business run smarter'; page describes agents taking action across connected systems rather than answering questions.
- Sold within
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Official documentation · 5 Sep 2026
Page places it inside the CXone platform's Agentic Experience Automation family.
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