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Freshcaller

Application

by Freshworks

Cloud contact-center and phone platform with call routing, speech-enabled IVR and AI-powered voice bots that answer repetitive queries, priced per agent plus per-minute call charges.

Find alternatives to Freshcaller

What it does

• Customer support
• Voice agent

Sources

Pricing

Pricing page · 18 Oct 2026

Free plan; Growth $15, Pro $39, Enterprise $69 /agent/month + pay/min, billed annually; Enterprise adds "Speech enabled IVR".

Description

Official documentation · 18 Oct 2026

"Lighten your agents' workload by using AI-powered voice bots that answer repetitive queries."

What it does

Official documentation · 18 Oct 2026

"Reduce wait times and offer reliable solutions with voice bots and speech-enabled IVR."

Sold within

Pricing page · 18 Oct 2026

Self-serve: "Try it Free" on every plan card; nothing stands above it.

Name

Official documentation · 18 Oct 2026

Page title and footer Products list name "Freshcaller".

URL

Official documentation · 18 Oct 2026

Freshworks' own product page, listed under Products in the site footer and menu.

Deployment

Official documentation · 18 Oct 2026

Hosted Freshworks product: "Try it free" sign-up and in-browser use; no self-hosted option is offered.

Interfaces

Official documentation · 18 Oct 2026

"Make calls within Freshdesk and convert a call to a ticket with a single click"; calls run in the browser-based contact center.

Intended for

Pricing page · 18 Oct 2026

Plans from the Free plan to Enterprise "enterprise-grade voice support".

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