Freshmarketer
Marketing automation for email, SMS, WhatsApp and social campaigns, with Freddy AI for marketing that drafts personalized campaigns and insights, predictive segmentation and AI-powered chatbots that capture leads.
Find alternatives to Freshmarketer
What it does
- Marketing content
Sources
- Pricing
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Free plan with 100 marketing contacts and 500 monthly email sends; Enterprise $15 /month with 500 marketing contacts; add-ons Freddy AI Agent $49 /100 sessions and Messaging Agent $79 /agent/month.
- Description
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Official documentation · 18 Oct 2026
"Freddy AI for marketing: Launch personalized campaigns 10x faster with AI-powered insights and content."
- What it does
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Official documentation · 18 Oct 2026
"Conversational marketing: Use AI-powered chatbots to capture leads and accelerate sales."
- Sold within
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Self-serve: "Try it Free" on the Free and Enterprise plan cards; nothing stands above it.
- Name
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Official documentation · 18 Oct 2026
Page title and footer Products list name "Freshmarketer".
- URL
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Official documentation · 18 Oct 2026
Freshworks' own product page, listed under Products in the site footer and menu.
- Deployment
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Official documentation · 18 Oct 2026
Hosted Freshworks product: "Try it free" sign-up and in-browser use; no self-hosted option is offered.
- Interfaces
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Official documentation · 18 Oct 2026
"Be it email, SMS, WhatsApp, or social media — engage with customers on the channels they like."
- Intended for
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Teams from "emerging and established businesses" sized by marketing contacts.
Also from Freshworks
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Freddy AI Platform
The umbrella AI platform embedded across the Freshworks suites, under which Freshworks ships and separately meters its named products - Freddy AI Agent, Freddy AI Copilot, Freddy AI Insights and Freddy AI Agent Studio.
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Freddy AI Agent AI agent
A no-code autonomous AI agent that resolves customer and employee queries across email, webchat, WhatsApp and social channels in 60+ languages and takes real-time backend actions such as refunds, order updates and booking changes.
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Freddy AI Copilot Application
An AI assistant for human support agents that drafts and rephrases replies, summarizes conversations, translates in 60+ languages, surfaces resolutions from historical tickets, and flags sentiment for prioritization.
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Freddy AI Insights Application
An AI analytics product for support and service leaders that detects anomalies in service metrics, raises proactive alerts, runs built-in root cause analysis, and answers questions about performance through a conversational interface.
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Freddy AI Agent Studio Agent platform
A no-code studio for building, deploying, governing and improving custom AI agents that run against Freshservice data, connecting to the CMDB, service catalog and knowledge sources and deploying to the portal, Microsoft Teams and Slack in 40+ languages.
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Freddy AI Copilot for Developers Developer tool
A Visual Studio Code extension that generates Freshworks app code from natural language, converts Figma designs or images into HTML and CSS, performs AI-assisted migrations to newer platform versions, and explains, refactors and security-checks existing code.
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FireHydrant Application
Incident management platform for engineering teams that includes AI-generated incident summaries, call transcription and drafted retrospectives.
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Freshdesk Application
Customer service helpdesk software with email AI agents that understand customer intent and take action to resolve, and an AI Copilot for agents.
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Freshdesk Omni Application
Omnichannel customer service helpdesk software with ready-to-use AI agents that understand intent and take action to resolve across channels.
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Freshsales Application
A sales CRM in which Freddy AI scores leads, recommends deals and writes emails.
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Freshservice Application
An IT service management platform whose AI interprets conversational requests, matches them to service context and resolves them end to end.
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Freshchat Application
Messaging and live-chat product for customer support on web, app and messaging channels, with AI-driven bots, the Freddy AI Agent add-on billed per 100 sessions and the Freddy AI Copilot add-on for agents.
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Freshcaller Application
Cloud contact-center and phone platform with call routing, speech-enabled IVR and AI-powered voice bots that answer repetitive queries, priced per agent plus per-minute call charges.
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